Kelsey Now Certified by Alcumus ISOQAR ISO 9001
We are pleased to announce that Kelsey Plant Hire is now certified by the Alcumus Group ISO 9001: 2015 quality management standard. This is an internationally recognised standard and means that helps us to continually improve for our customers.
Alcumus Group ISO 9001
Alcumus ISOQAR is one of the UK’s largest UKAS accredited certification bodies. So what this means is you can be rest assured you will be getting the best service from us, whatever plant hire machinery you’re looking for.
According to Alcumus Group, this certification helps to provide:
“A management framework to improve business practices and helps you to provide services and products that meet – and possibly exceed – your customers’ expectations.”
Our Core Company Values
Of course, the 9001 Certification is aligned with our core company values;
- Value for money
- Consistently excellent service
- Integrity and honesty
- Going the ‘extra mile’
The relationships we develop with our customers always become stronger over time. This is because we view you as an extension of our team. What this means is that you deal with a small team of dedicated professionals. Who learn about you and your requirements in a more personal and professional manner than many larger-scale national firms can achieve. No-one ever feels ‘just a number’ when they deal with us!
As we strive to be the leading plant hire company in the South East, we’ll be constantly making sure that we’re adhering to our new certification. As well as finding new ways of improving our services. So if you hire a mini digger, dumper, or telehandler from us, whatever the machine, you’ll know you’ll be getting the best customer service out there.
Whilst certifications are a good way of assuring our customers, we understand that great relationships are promised by many. So please have a look at our testimonials page. Here you can read what a few customers have recently said about their experience with our team here at Kelsey Plant Hire.